Staff Business Systems Analyst
Company: VirtualVocations
Location: Saint Charles
Posted on: November 14, 2024
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Job Description:
A company is looking for a Staff Business Systems Analyst,
CRM.
Key Responsibilities
Manage IT services and systems for conversational messaging support
and AI technology
Lead complex technology projects and system enhancements aligned
with strategic objectives
Create and maintain comprehensive business documentation and
support change management efforts
Required Qualifications
Extensive experience with business systems in an IT environment,
preferably at a senior level
Expertise in customer experience technology stacks, including
support CRMs and AI chatbots
Experience operating within regulated industries such as wearables
or medical devices
Experience in Customer Experience operations or consulting for
customer support teams preferred
Proven ability to work effectively across global operational time
zones
Keywords: VirtualVocations, O'Fallon , Staff Business Systems Analyst, Professions , Saint Charles, Missouri
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