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Call Center Assistant

Company: VirtualVocations
Location: Saint Charles
Posted on: January 24, 2025

Job Description:

A company is looking for a Call Center Assistant to provide exceptional support to internal customers.



Key Responsibilities

Provide inbound and outbound support via phone, email, or chat in a courteous and efficient manner
Diagnose and resolve technical issues using documented solutions while maintaining customer service focus
Document issues handled and stay current on information impacting internal customers


Required Qualifications, Training, and Education

High School Diploma or equivalent required
Call center experience is preferred
Experience working with a PC in a Windows environment is required
Friendly and helpful attitude with the ability to manage multiple tasks
Ability to work as part of a team

Keywords: VirtualVocations, O'Fallon , Call Center Assistant, Other , Saint Charles, Missouri

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