Sr Mgr, IT

Company: SPECTRUM
Location: Florissant
Posted on: October 20, 2024

Job Description:

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.



At Spectrum, we connect our employees to impairments impacting our customers as fast as possible. Our Telemetry Development team delivers industry leading software and tools to identify impairments in the cable plant that our technicians use to constantly improve our reliability and customer experience.


BE PART OF THE CONNECTION

As a Senior Manager, you'll be responsible for partnering with senior leadership to build and implement corporate IT initiatives that support the strategy and goals of Spectrum. You will be immersed in implementing IT standards, policies and, master plans for the IT function. As well as managing the design and implementation of technologies and tools to improve Spectrums internal operations and data delivery. Lastly, you'll implement new technological directions and manage their deployment.



WHAT OUR SENIOR MANAGERS ENJOY MOST

Actively and consistently supports all efforts to simplify and enhance the customer experience.
Oversee multiple and/or large departments within IT.
Build and implement IT plans according to the IT and corporate strategy.
Manage the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees.
Ensure uninterrupted IT network support by setting and communicating maximum performance standards to employees.
Ensures compliance with IT standards, policies and procedures.
Accountable for respective budgets.


WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Experience: 7+ years IT work experience
5+ years leadership experience
2+ years project management experience



Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience.



Technical skills:Basic computer skills, with proficiency with Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques.
Proven knowledge of information technologies and methodologies related to assigned IT segment or area
Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area



Skills:Experience leading others and providing constructive feedback.
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities.
Demonstrated work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Displays a sense of urgency to resolve issues quickly and efficiently



Abilities:Ability to read, write and speak the English language.
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or situations
Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies.
Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job
Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job
Ability to make decisions and solve problems while working under pressure.
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material comprehensive communication material.
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently



Travel Ability:Office Environment



Schedule:Full time





Preferred Qualifications

2+ years experience in IT Security practices, tools, and standards
2+ years experience managing teams which utilize modern cloud technologies and strategies



SPECTRUM CONNECTS YOU TO MORE

Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards: See all the ways we invest in you-at work and in life


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IGN610 2024-40400 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Keywords: SPECTRUM, O'Fallon , Sr Mgr, IT, Other , Florissant, Missouri