Field Service Engineer
Company: Bruker
Location: Saint Louis
Posted on: October 12, 2024
Job Description:
Field Service Engineer
Job Locations
US-TN - US-MO-St. Louis - US-KY - CA-ON-Milton - US-MI-Detroit -
US-GA-Atlanta
ID
2024-15885
Job Function
Service & Support
Overview
As one of the world's leading analytical instrumentation companies,
Bruker covers a broad spectrum of advanced solutions in all fields
of research and development. All our systems and instruments are
designed to improve safety of products, accelerate time-to-market
and support industries in successfully enhancing quality of life.
We've been driving innovation in analytical instrumentation for 50
years now. Today, worldwide more than 8,500 employees are working
on this permanent challenge, at over 70 locations on all
continents.
Responsibilities
New opportunity for a Field Service Engineer to install and support
high technology equipment in research, pharmaceutical, university
and government labs for Bruker BioSpin, a leading manufacturer of
nuclear magnetic resonance (NMR), magnetic resonance imaging (MRI)
and compact magnetic resonance (CMR) spectroscopy instruments and
accessories. The Field Service Engineer works with highly complex
equipment that requires advanced understanding of these instruments
to perform installation, maintenance, troubleshooting, and repair
service activities.
- Install new or modified NMR systems or
accessories at customer facilities and ensure full functionality
according to specifications.
- Provide on-site technical assistance to install, service, and
repair equipment.
- Familiarize and train customers for basic operation of the
equipment.
- Secure customer acceptance of installation and repair
sign-off.
- Re-qualify the entire instrument after service repair by
running complex compounds for verification.
- Serve as a supportive and effective communication link between
the customer and company to ensure customer service
satisfaction.
- Perform other duties as required.
Qualifications
- B.S. in Electrical Engineering, Electronics, Biotech, Biology
or Chemistry discipline.
- Minimum 3 years' work experience diagnosing and repairing
complex mechanical, electromechanical and/or electronic
equipment.
- Knowledge of NMR, analog electronics, high voltage
circuitry/circuits, laser technology, chromatography separation
techniques, cryogenics, and ultra-high vacuum technology
desirable.
- Strong technical skills involving analytical
instrumentation.
- Excellent customer focus with ability to reliably respond to
inquiries, communicate and interact with Scientists that possess a
Ph.D. (or Master's Degree) in Biochemistry, Biophysics or
Microbiology.
- Strong verbal, written, MS Office, computer, technical data,
and networking communication and presentation skills, with ability
to communicate complex technical issues in an easy to understand
manner.
- Excellent organizational skills with ability to work
independently, prioritize, multi-task, follow through, and meet
deadlines within an entrepreneurial and customer-focused work
environment.
- Ability to satisfactorily complete position training
requirements
- Attend and actively participate in quarterly scientific
technical training programs
- Ability to lift up to 75 lbs., transport equipment and tools in
excess of 300 lbs.
- This position requires lifting heavy objects and maneuvering
large bulky items (examples: tools, mechanical pumps, rigging
equipment, power supplies, field mapper).
- This position requires reasonable dexterity to perform manual
functions in confined spaces.
- Proven ability to follow safety standards, practices, and
codes.
- Valid Driver License in good standing, issued by resident state
required.
- U.S. Citizenship or U.S. Permanent Resident status
required.
- Maintain a valid passport with flexibility for domestic and
international travel.
- May be required to pass security clearance investigation.
Bruker Corporation offers a comprehensive and competitive benefits
package including medical, dental, 401(k), paid vacation, holidays,
and tuition assistance (as applicable). Bruker is a federal
contractor and subject to Executive Order 14042. Under Executive
Order 14042, all employees must be fully vaccinated against
COVID-19 (with limited exceptions for those employees who are
unable to be vaccinated due to a medical condition or a sincerely
held religious belief). You will need to provide proof of
vaccination by submitting a copy of your CDC COVID-19 Vaccination
Record Card to Bruker, or obtain a religious or medical exemption,
as a condition of employment. Bruker is an equal opportunity
employer. We evaluate qualified applicants without regard to race,
color, religion, sex, national origin, disability, veteran status,
and other protected characteristics. Certain positions at Bruker
require compliance with export control laws and as a result, all
interviewed candidates for all positions will be screened
pre-interview to determine their eligibility in light of export
control restrictions. #LI-DG1#LI-Remote
Keywords: Bruker, O'Fallon , Field Service Engineer, IT / Software / Systems , Saint Louis, Missouri
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