Admissions Team Member - $13/Hr
Company: Six Flags Saint Louis
Location: Belleville
Posted on: November 8, 2024
Job Description:
Specific Duties and Responsibilities
Provide World Class Guest Service to
all guests and employees.Assist Guests with general park
information, submitting feedback regarding experience, and
troubleshooting technological difficulties.Adhere to and enforce
company policies and procedures while ensuring guest
satisfaction.Evaluate guest concerns and perform any necessary task
to improve guest satisfaction.Maintain positive interaction with
all guests and fellow Team Members.Operate computerized system to
track guest recovery methods and orders.Maintain paperwork
documentation regarding guest service recovery and till
management.Ensure accountability Handle all guest problems in a
calm, professional manner.Knowledgeable of all park information,
policies, and procedures.Work to resolve all guest comments or
concerns brought to your attention.Enforce all Six Flags policies
and standards on a daily basis.Greet all guests as they enter the
park lot.Efficiently execute the selling of parking passes to
guests entering the park.Check in/out animals at the pet kennel
facility.Clean kennels and maintain inventory of supplies.Direct
traffic and park vehicles in the parking lot when needed.Perform
all other duties as assigned by park leadership. Minimum
Requirements
Will be required to work various
shifts as project and park needs dictate, including nights,
weekends and holidays.Excellent communication skills, both written
and verbal.Computer literacy; working knowledge of all Microsoft
applications.Must have the ability to stand, walk, crouch, bend,
stoop, kneel and lift up to forty pounds occasionally.Be able to
work within a team environment to accomplish common goals.Must be
willing to take direction from managers and supervisors.Must have a
good understanding of reading, writing, and math.Responsible for
adhering to Six Flags' uniform and grooming guidelines.
Keywords: Six Flags Saint Louis, O'Fallon , Admissions Team Member - $13/Hr, Human Resources , Belleville, Missouri
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