Vice President, Information Management/Chief Information Officer
Company: Lindenwood University
Location: Saint Charles
Posted on: October 23, 2024
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Job Description:
JOB TITLE SUMMARY
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Job Title: Vice President, Information Management/Chief Information
Officer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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Division: Information Technology
Evaluation Group: Staff Administrator - - - - - - - - - - - - -
FLSA Status: Exempt
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Reports To: President
Positions Supervised: -Director, Information Technology Enterprise
Systems and Application Development; Assistant Vice President,
Information Technology
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Job Summary
The Vice President of Information Management/Chief Information
Officer (CIO) position is a strategic leadership role responsible
for overseeing the planning, implementation, and optimization of
Lindenwood University's management of administrative and academic
information, both in person and online.
As a champion of institutional excellence, the CIO will drive
innovations and standardizations that enhance information
management, improve processes, promote effective communication and
collaboration, support actionable analytics, and control the
information environment.
As a champion of student success, the CIO will coordinate
innovations that enhance academic knowledge management, improve
student skills and competencies, promote academic communications
and partnerships, support effective student assessment, and
optimize the learning environment.
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Essential Job Functions and Performance Indicators
Institutional Excellence - Administrative Information
Management
1. Information Management - Promote data governance and an
effective data culture with data owners and data stewards,
coordinating an institutional data fabric across databases, an
institutional data lake and data warehouse, file stores, and web
content management systems in support of providing accurate
information to institutional reporting and conversation AI
systems.
2. Process Improvement - Optimize institutional processes and
procedures through collaborative process mapping, documentation,
and automation. - Manage institutional information management
projects and portfolios. - Provide an enterprise architecture
including integration of HR, Finance, CRM, ITSM, PPM and related
systems. - Manage a customizable workflow platform for prototyping
and hosting process innovations. - Obtain cloud economies of scale
as appropriate. - Provide a reliable faculty and staff concierge
conversational AI system.
3. Communications and Collaboration - Provide clear, concise, and
timely communication. -Break down barriers and silos between
departments, vendors, and other organizations. - Recruit and train
faculty and staff to maintain an appropriate information skillset.
- Maintain a high-quality workplace experience and provide
excellent customer service.
4. Actionable Analytics - Support data driven decision making via
reliable metrics, reports, dashboards, visualizations, and alerts.
- Lead the institutional information security risk assessment. -
Coordinate with Institutional Research using data science tools in
support of institutional effectiveness.
5. Control the Information Environment - Ensure effective identity
verification and access management, implement security controls
guided by the risk assessment, ensure compliance with all
applicable laws and regulations including FERPA, HIPAA, PCI-DSS and
GLBA. - Coordinate institutional information management and
security policies. - Ensure accountability of staff who are
managers of institutional information. - Manage and/or coordinate
budget and assets that support the institution's information
management functions. Coordinate and participate in information
management governance committees, including the data governance
committee.
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Student Success - Academic Information Management
6. Knowledge Management - Promote the effective management of
academic information, including in the University library, online
databases, institutional repository and student ePortfolios. -
Support tools for faculty and student content creation. - Work with
academic leaders to provide marketable, verifiable, granular,
lifelong credentials and support the use of open educational
resources. - Ensure a solid information foundation for a student
concierge conversational AI system.
7. Improve Student Skills and Competencies - Ensure effective use
of LMS, SIS, retention and related systems to promote student
success. - Promote innovative educational models where appropriate,
including adaptive learning, project based active learning and
video course content creation.
8. Academic Communications and Partnerships - Ensure that systems
and processes break down barriers between roles and organizations,
ensuring effective communications and partnerships, as appropriate,
between prospective students, current students, parents, faculty,
staff, and alumni; - between the University and K-12 educators,
career educators, associations, thought leaders and self-directed
education providers; and between the University and vendors, state
and federal agencies, business leaders, the local community, and
prospective employers. - Ensure effective multi-channel marketing,
communication and support including web, email, text, voice and in
person.
9. Effective Student Assessment - Work with academic leaders where
possible to automate the comparison of student skills to employer
demand for career skills, and life competencies, to allow
adaptation to focus on filling the identified educational gaps. -
Ensure the availability of effective learning analytics to support
retention.
10. Optimize the Learning Environment - Provide flexible learning
spaces, labs, AR/VR and simulations that support learner needs,
including access to use the same information tools and processes
students will likely use in their career and life. - Support the
information needs of student activities, experiential learning, and
internships.
Job may require other duties as assigned.
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Required Qualifications - An equivalent combination of education,
training, and experience will be considered. Additional
requirements may be designated by position.
Knowledge, Skills, and Abilities - May be representative, but not
all inclusive, of the knowledge, skills, and abilities necessary to
perform this job competently.
Work Environment - Environmental or atmospheric conditions commonly
associated with the performance of this job's functions. - Please
to view Lindenwood University's flexible work designation
descriptions
Physical Abilities - The physical demands described below are
representative of those that must be met by an employee to
successfully perform this job's essential functions. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions.
Keywords: Lindenwood University, O'Fallon , Vice President, Information Management/Chief Information Officer, Executive , Saint Charles, Missouri
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